We are open: Monday to Friday 9am – 12.00 noon and 1pm – 4pm
(closed over lunch from 12-1pm)
We have a 24 hour answerphone which operates outside office hours and also during office hours should we be unable to answer the telephone. If the phone is unanswered please leave a short clear message with safe contact details and we will ring you back.
Other Useful Numbers
- Your Sanctuary Helpline: 01483 776822 (open 7 days 9am – 9pm)
- Surrey Police: 999 (in emergency) & 101 (non-emergency)
For Professionals
If you are a professional wishing to make a referral, please download and complete this NSDAS referral form 2024 and email it to us on outreach@nsdas.org.uk
If you have queries and would like to speak to a member of our team, please call us on 01932 260690 or email outreach@nsdas.org.uk
Complaints
We always aim to provide a high standard of care in all our services. Our clients’ views are important to us and help to ensure our services are consistently meeting people’s needs. If you are unhappy with any of our services it is important that you let us know. To understand how you can feedback about our service or make a complaint – please click here.
You can also download the following document: How to Complain – Client Complaints Procedure NSDAS.
If you have queries and would like to speak to a member of our team, please call us on 01932 260690 or email outreach@nsdas.org.uk